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FAQS
We are currently developing a 180 degree jaw that will enable your Z-Press tool to access the tightest of spaces. Watch this space for updates.
Yes you can buy M, V, TH and U profile jaws separately, please contact your local stockist for a quote
We don’t we supply installers directly. We do supply a large number of independent builders, plumbers merchants and stockists nationwide. We do this so that Z-Press tools and accessories are available to installers over the counter. We also carry out maintenance and warranty work through the merchants network.
If your tool needs servicing or is not working correctly please register your return through our booking system on the ZPress website. Once authorised you can return it to the place of purchase with from with proof of purchase and the warranty card that came with the tool, plus the Unique Return Code (URC). We will arrange to collect the tool from the merchant and return it once serviced. Your merchant will inform you of the cost before any out of warranty (chargeable) work is carried out. It takes us 7 working days to collect repair and return your Z-Press tool to the stockist.
If you register your tool on our web site, you will be eligible for an extended 2 year or 60,000 press warranty against failure due to manufacturing defect, as long as you have the tool serviced every 30,000 presses or 1 year, whichever comes sooner. Warranty work will be carried out at our UK workshop and is subject to the tool having not being subject to misuse or damaged. If there is a genuine warranty claim the tool with be either repaired or replaced free of charge.
Yes, it is, please find the approvals in the link below:
The brilliance of a Z press tool is that you can change jaws very quickly and easily enabling you to work on different plumbing mediums in seconds with just one tool. M and V-profile jaws are designed to be used on copper, stainless steel and carbon steel systems. TH and U-profiles jaws are designed to be used on plastic multilayer systems that are commonly found in domestic plumbing and underfloor heating systems. It is up to you make sure you are using the correct profile jaw for each type of fitting and plumbing medium.
The tools are all supplied as standard with M-Profile jaws. If you are using the PZ1930 tool there are M, V, TH and U profile jaws available. The PZ1550 is only available with M profile jaws.
Your Z-Press tool needs to be serviced every 30,000 presses or every year, whichever comes sooner. The total number of presses are shown on the LCD display on the tool.
Go to the stockist’s page on our website and find your nearest stockist. Alternatively, you can contact via info@zpress.co.uk or call 01562 825152 and we can put you in touch with a local plumbers or builders merchant than can help.
You can find the serial number of your Z-Press tool either on your warranty card or etched onto the aluminium turret on the tool. See how to find the serial number.