FAQS LIST

In general, press tools and jaws should be treated as a matched system. Even where jaw mounting appears similar, tolerances and compatibility can vary. For reliability, warranty protection, and consistent pressing, use Z-Press approved jaws with Z-Press tools.

We are currently developing a 180 degree jaw that will enable your Z-Press tool to access the tightest of spaces. Watch this space for updates.

Yes you can buy M, V, TH and U profile jaws separately, please contact your local stockist for a quote

Z-Press tools are designed for site use, but should not be submerged and should be protected from heavy rain.

Cold conditions can reduce battery performance; keep a spare battery warm and rotate.

Yes — Z-Press tools are designed for trade use. For high-cycle environments, best practice is:

• Keep two batteries in rotation

• Follow maintenance intervals

• Keep jaws clean and protected in a case

• Avoid forcing misaligned jaws onto fittings

Not currently. Z-Press does not currently supply 12 mm jaws within the UK market. The UK plumbing/heating sector is predominantly based around 15 mm and above, so 12 mm tooling is not part of the standard UK range at present.
If you have a specific project requirement, contact us and we’ll advise on options and compatibility.

We don’t we supply installers directly. We do supply a large number of independent builders, plumbers merchants and stockists nationwide. We do this so that Z-Press tools and accessories are available to installers over the counter. We also carry out maintenance and warranty work through the merchants network.

If your tool needs servicing or is not working correctly please register your return through our booking system on the ZPress website. Once authorised you can return it to the place of purchase with from with proof of purchase and the warranty card that came with the tool, plus the Unique Return Code (URC). We will arrange to collect the tool from the merchant and return it once serviced. Your merchant will inform you of the cost before any out of warranty (chargeable) work is carried out. It takes us 7 working days to collect repair and return your Z-Press tool to the stockist.

If you register your tool on our web site, you will be eligible for an extended 2 year or 60,000 press warranty against failure due to manufacturing defect, as long as you have the tool serviced every 30,000 presses or 1 year, whichever comes sooner. Warranty work will be carried out at our UK workshop and is subject to the tool having not being subject to misuse or damaged. If there is a genuine warranty claim the tool with be either repaired or replaced free of charge.

For safety, performance and warranty support, Z-Press tools should be inspected regularly and serviced at the recommended interval (typically annually or based on cycle count/use intensity). Servicing ensures press force, alignment and electronics remain within specification.

Yes, it is, please find the approvals in the link below:

Certificates

Battery type and runtime depend on the model and usage conditions (pipe size, fitting type, ambient temperature, battery age).

For best performance:

• Store batteries dry, moderate temperature

• Avoid leaving batteries fully discharged for long periods

• Use manufacturer-approved chargers only

Common causes include:

• Incorrect jaw profile/size for the system

• Jaw not fully seated/latched

• Low battery or poor battery connection

• Misalignment on the fitting

• Tool requiring service (high cycles / wear)

If a press cycle doesn’t complete correctly, stop and inspect tool and jaws before continuing.

Z-Press is a range of battery-powered press tools and compatible jaws designed for fast, consistent pipe pressing across common press-fit systems used in plumbing, heating and commercial installation work.

The brilliance of a Z press tool is that you can change jaws very quickly and easily enabling you to work on different plumbing mediums in seconds with just one tool. M and V-profile jaws are designed to be used on copper, stainless steel and carbon steel systems. TH and U-profiles jaws are designed to be used on plastic multilayer systems that are commonly found in domestic plumbing and underfloor heating systems. It is up to you make sure you are using the correct profile jaw for each type of fitting and plumbing medium.

Check out the compatibility sheet here.

The tools are all supplied as standard with M-Profile jaws. If you are using the PZ1930 tool there are M, V, TH and U profile jaws available. The PZ1550 is only available with M profile jaws.

Before use:

• Confirm the correct jaw size and profile for the fitting system

• Check jaws are clean, undamaged, and lubricated if required

• Ensure the battery is charged and seated correctly

• Do a quick function check (open/close cycle)

• Inspect the tool for damage (housing, pins, jaw retention)

Z-Press jaw availability depends on the jaw set and profile. In the UK, the most common installer sizes are typically 15 mm, 22 mm, 28 mm (and larger sizes for commercial work where applicable).

Warranty terms depend on the specific model and purchase channel. Keep proof of purchase and follow recommended servicing/maintenance to support warranty claims.

Your Z-Press tool needs to be serviced every 30,000 presses or every year, whichever comes sooner. The total number of presses are shown on the LCD display on the tool.

Go to the stockist’s page on our website and find your nearest stockist. Alternatively, you can contact via info@zpress.co.uk or call 01562 825152 and we can put you in touch with a local plumbers or builders merchant than can help.

You can find the serial number of your Z-Press tool either on your warranty card or etched onto the aluminium turret on the tool. See how to find the serial number.

Z-Press tools support the press profiles offered within the Z-Press jaw range (commonly including M-profile and others depending on the jaw set supplied). Always match the jaw profile to the fitting manufacturer’s required profile.